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Identity ICAP Group is one of the most successful regional Business Services Groups in South Eastern Europe.   Business Practices Today, ICAP Group provides a wide range of services that are grouped in the following six Business Practices: Business Information, Business Directories, Management Consultants, Contact Center, HR Outsourcing, and Receivables Management. In addition, TNS ICAP, a company founded jointly with Taylor Nelson Sofres, offers Market Research services.   Board of Directors & Executive Committee   Financial Figures   Shareholders & Memberships   Corporate Social Responsibility   ISO Certification   Honour